Legal
Refund policy
Galley Pay currently publishes open editorial pages without checkout on this domain. This policy applies if and when a paid editorial product is sold under the Galley Pay name.
Window
Requests for a refund may be submitted within 30 days of the purchase date, unless a longer mandatory period applies under Brazilian consumer law.
How to request
Send an email to [email protected] with subject “Refund”, including:
- Order or transaction reference from the payment processor.
- Purchase date and product name.
- The email used at checkout.
Processing
Eligible refunds are processed through the original payment method when possible. Timing depends on the processor and the card issuer; Galley Pay aims to initiate approved refunds within ten business days of a complete request.
Exclusions
Requests outside the window, duplicate charges already reversed by the processor, or products expressly marked non-refundable at sale (when allowed by law) may be declined. Mandatory cooling-off and defect rights under the Brazilian Consumer Defense Code remain available.
No checkout yet
While no paid product is sold on galleypay.site, this page remains published so the refund window is transparent before any future offer.